1. Information We Collect
Account Information: When you create an account, we collect your name, email address, and company name.
Website Analysis Data: URLs you submit for analysis and the results we generate for you.
Third-Party Integration Data: When you connect third-party services (like Google Analytics, social media accounts, or other tools), we collect data you authorize us to access from those services to provide our analysis.
Usage Information: How you use our website and service, including pages visited, features used, and time spent.
Technical Information: Your IP address, browser type, device information, and operating system for security and functionality.
Communications: Messages you send us through support, email, or feedback forms.
2. How We Use Your Information
Provide Our Service: Generate AI-powered conversion recommendations and website analysis using the data you provide and authorize us to access.
Account Management: Create and maintain your account, process payments, and provide customer support.
Service Improvement: Understand how our service is used to fix bugs and develop new features.
Communication: Send important service updates, respond to your questions, and provide customer support.
Legal Compliance: Meet legal requirements and protect our rights and users’ safety.
3. AI-Powered Analysis
Our Service: We use artificial intelligence to analyze your data and generate conversion optimization recommendations and insights.
Data Processing: When you submit data or connect integrations, we may process that information using AI tools to provide you with personalized recommendations and analysis.
Your Consent: By using our service and connecting integrations, you consent to us using your authorized data to generate insights and recommendations for you.
Important: AI recommendations are suggestions based on data analysis. Always review recommendations before implementing changes.
4. Information Sharing
We Do Not Sell Your Data. We only share information in these specific situations:
Service Providers: We use trusted third-party services including:
- Payment processing (Stripe handles all credit card information)
- Website analytics (Google Analytics, Microsoft Clarity)
- AI and data processing services to generate your analysis and recommendations
- Hosting and infrastructure providers
Legal Requirements: When required by law or to protect rights and safety.
Business Transfer: If our company is acquired, your information may transfer with appropriate protections.
With Your Permission: Any other sharing requires your explicit consent.
5. Your Data, Your Control
Data Ownership: You own all data you provide to us and authorize us to access through integrations.
Agency Protection: If you’re an agency, your client data remains completely separate and private.
No Marketing Use: We never use your data or client data for our marketing purposes.
Integration Control: You can disconnect third-party integrations anytime through your account settings.
6. Cookies & Tracking
Essential Cookies: Required for login, security, and basic website functionality.
Analytics Cookies: Google Analytics and Microsoft Clarity help us understand how our website is used.
Your Choices: You can control cookies through your browser settings, though some features may not work properly if disabled.
7. Data Security
Protection Measures: We use industry-standard security practices including encryption and secure hosting.
Third-Party Security: Our service providers maintain their own security standards and are bound by confidentiality agreements.
No Guarantees: While we work hard to protect your data, no internet transmission is 100% secure.
8. Your Privacy Rights
Access: Request a copy of your personal data.
Correction: Update incorrect information in your account settings or by contacting us.
Deletion: Request deletion of your account and associated data.
Portability: Export your data in a standard format.
Opt-Out: Unsubscribe from non-essential communications.
Contact Us: Email [email protected] to exercise these rights.
9. Data Retention
Account Data: Kept while your account is active and for a reasonable period after closure.
Integration Data: Only accessed and processed when you maintain active connections to third-party services.
Usage Data: Aggregate usage statistics may be kept longer to improve our service (anonymized).
Deletion: When you delete your account, we remove your personal data within a reasonable timeframe.
10. California & International Rights
California Residents (CCPA): You have rights to know what data we collect, delete your data, and we don’t sell personal information.
International Users (GDPR): EU users have additional rights including data portability and the right to object to processing.
Exercise Rights: Contact [email protected] with your requests.
11. Children’s Privacy
Our service is not intended for users under 16. We don’t knowingly collect data from children under 16.
12. Third-Party Services
Payment Processing: Stripe processes all payments according to their privacy policy.
Analytics: Google Analytics and Microsoft Clarity collect usage data according to their privacy policies.
Integrations: When you connect third-party services, those services’ privacy policies also apply to data they provide to us.
Your Choices: You can opt out of Google Analytics using their browser add-on and manage integrations in your account settings.
13. Changes to This Policy
We may update this policy as our service evolves. Material changes will be communicated via email and posted on our website 30 days before taking effect.
14. Contact Us
Questions about this policy or general support: [email protected]
Company: Crolytics LLC
Cookie Policy Details
Strictly Necessary Cookies:
- User authentication and login sessions
- Security and fraud prevention
- Basic website functionality
Analytics Cookies:
- Google Analytics (website usage statistics)
- Microsoft Clarity (user experience insights)
- Internal usage tracking for service improvement
Managing Cookies:
- Adjust settings in your browser
- Use Google Analytics opt-out browser add-on
- Note: Disabling cookies may affect website functionality
Third-Party Cookies:
- Google Analytics: Google’s Privacy Policy
- Microsoft Clarity: Microsoft’s Privacy Policy
- Stripe: Stripe’s Privacy Policy
Governing Law: Wyoming, USA
This policy applies to crolytics.ai and our AI-powered conversion optimization service. By using our service, you agree to this privacy policy.
